Get support from the IoT experts
Supported by 30+ years of industry experience, VIACHAIN’s professional services accelerate ROI gains and quicken smart reefer solution deployment for shipping lines.
Remote reefer monitoring automation
A device-agnostic agentic AI solution that analyzes IoT data in real time, automatically triggering alerts when repairs are required.
The system is supported by a control tower team that monitors delayed responses and ensures follow-up, with the goal of minimizing cargo damage and reducing claims.
Pre-trip-inspection optimization
Using live data from our devices, combined with OEM's health checks, to reduce the necessity for manual PTIs by up to 70% and only perform visual inspection. Track vendor compliance and ensure correct type of PTI/VI.
Electricity monitoring and billing accuracy
Ensure you're only billed for actual time reefer containers are plugged in with geofence data.
Remote OEM software updates

Roll out software faster and speed up the use of new features and functionality without technicians touching the reefer.
Installation support and live repair validations
Increase the speed and quality of installations and get devices shipped to the optimal locations. A dedicated team closely tracks your installation performance to help ensure 100% capture ratio and compliance.
Benefits
VIACHAIN’s professional services enable you to generate ROI on your technology investment by supporting you with the right processes, skills and change management to translate into measurable results.
Proven business case
Create board-level forecasts which demonstrate the projected ROI from more efficient operations and increased customer satisfaction.
Time to market
Shorten the time-to-value creation by optimizing deployments using lessons already learnt by multiple other shipping lines, large and small.

Streamlined deployments
Configure and deploy solutions correctly by minimizing errors and project risks with informed decisions based on expert knowledge, objective perspectives and the support of our professional services team.
Higher adoption rates
Improve conversion and usage of the solutions you create for your customers.


Reduced risk
Minimize deployment and operational risk with proven setup, validation and monitoring services that ensure your container IoT program performs from day one.
Get Started
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